My definition of irony comes straight from Alanis Morissette so I may be a little off base here. If somebody comes into an office and spends half an hour complaining about how inefficient the tools of her job are and how the one thing she hates is "wasting time", is that ironic? Or is that hypocrisy? Anybody that spends more time complaining how busy they are than actually doing work needs a severe adjustment. Or needs to start a blog.